We offer three primary LED sign styles, each designed for a different type of use.

Both use colored silicone tubing with LEDs inside, but there are a few differences.

Our Ultra-Bright LED tube signs, along with our Flex Silicone LED tube signs are specifically designed for applications where visibility matters, including storefront and business windows.

They provide stronger illumination and are better suited to being seen from a distance than our 3D-engraved LED light signs.

Our LED light signs feature a clear acrylic panel with the design engraved directly into the acrylic. The panel is edge-lit by LEDs from a slim light box, causing the engraved areas to illuminate.

This style allows for detailed lettering, logos, graphics and illustrations that would not always be practical with LED tubing.

Depending on the design, our tube-style LED signs are available with clear, glossy black or glossy white acrylic backing.

Available options are shown directly on each product page.

Rather than using an oversized rectangular sheet of acrylic, the backing is cut around the overall outside shape of the sign. This creates a cleaner, more finished appearance while still supporting the entire LED design.

On our custom LED sign designer, the rectangular backing shown in the on-screen preview is for display purposes only. Your finished sign is produced with cut-to-shape backing.

Sign width is measured from the left edge of the acrylic around the lettering to the right edge of the acrylic around the lettering using our cut-to-shape method, rather than from the edges of the large acrylic rectangle shown in the online preview.

For unusual layouts where height becomes the larger dimension, the selected size may represent the maximum overall width or height of the design.

Yes. Our custom LED sign designer lets you create a sign using your own wording and choose from multiple sizes, fonts, LED colors and backing colors.

You can create designs with 1–3 lines of text, including different fonts and colors by line.

In many cases, yes. If you need something beyond the options available in our online customizer, email your design idea or logo to sales@ledgiftworks.com.

We’ll let you know whether the design can be produced and whether any additional design or production charges apply.

Customization options appear directly on eligible product pages near the Add to Cart button.

Enter your wording exactly as you want it produced, including spelling, capitalization and punctuation. Please review all personalization carefully before submitting your order.

For applicable custom designs, we may send a final design layout to the email address used with your order for confirmation before production.

Be sure to provide an accurate email address and watch for messages from LED Gift Works after placing your order.

Mounting options vary by product. Many of our Ultra-Bright signs can be ordered for hanging with a chain or for wall mounting with holes and screws.

The mounting options available for a specific sign are described in its product description.

The included remote allows you to turn the sign on or off, adjust brightness, and select from multiple dynamic lighting modes and speeds.

The remote uses a CR2025 3V lithium battery.

No. Unless a specific product page states otherwise, our LED signs are designed for indoor use only and should be protected from rain, moisture and outdoor weather conditions.

Yes. Replacement LED light sets for compatible engraved LED signs are available in our Replacement LED Light Sets collection.

Enter your personalization in the option fields shown on the product page near the Add to Cart button.

Please enter the wording exactly as you want it produced, including spelling, capitalization and punctuation.

Some personalized products include a font selection menu. Other products are produced using the font shown in the product photos or description.

Most LED signs arrive in approximately 7–12 days. This estimate includes both production and shipping time.

Timing can vary by product, destination and order volume. Visit our Shipping Policy for additional information.

Production and shipping times vary by product. Please see our Shipping Policy for current estimated timelines.

• Check your spam or junk folder.
• Confirm that you received your original order confirmation email.
• If you entered an incorrect email address at checkout, your shipping notification may not reach you.

If you still need assistance, email sales@ledgiftworks.com.

Use the tracking number included in your shipping confirmation email.

SF Express: TrackMeEasy.com

4PX: track.4px.com

Once the shipment reaches the United States, the tracking page may display an updated USPS or UPS tracking number for final delivery.

No. We cover applicable import taxes and duties through our shipping arrangements, so you should not receive a separate import bill for your order.

Orders containing multiple products may occasionally ship in separate packages.

Check all tracking numbers included in your shipment confirmation emails. If something is still missing after reviewing your tracking information, email sales@ledgiftworks.com.

Email sales@ledgiftworks.com within 14 days of delivery.

Include your order information along with at least one clear photo or video showing the issue. Once the problem is confirmed, we’ll help arrange an appropriate replacement.

Return eligibility depends on the product and circumstances. Personalized and custom-made products have additional restrictions.

Please review our Refund Policy for complete details before sending anything back.

Yes. Examples may include:

• Personalized or custom signs that are not defective.
• Signs damaged because of improper return packaging.
• Returns missing required original packaging or loose components.
• Signs purchased and used specifically for short-term holidays or events.

Please see our Refund Policy for complete terms.

Contact us as soon as possible at sales@ledgiftworks.com.

Because products may enter design or production quickly, changes and cancellations cannot always be made once production has started.

We accept major credit cards along with supported accelerated checkout options including Apple Pay, Google Pay and Shop Pay.

Eligible customers may also see installment payment options through Shop Pay Installments at checkout.

Yes. LED Gift Works uses Shopify's secure checkout system and encrypted connections to help protect your payment and personal information during checkout.